About

I did some things. Most turned out ok.

In 2024 I retired from my last career stop - 18 years as an instructor and associate director for the Master's Program in Learning & Organizational Change at Northwestern University. I had the good fortune to help build a program where community was central to the way we taught and how we operated. I also taught graduate-level courses exploring collaboration technology and design practices in the workplace.

In 2025 I began exploring and writing about community listening, and how what I learned during my career might play out in new settings. My focus now is on my home - Evanston, Illinois - its well-being in the face of climate change, and its effort to be more equitable in doing so. I explore how we might improve community listening and work toward co-creating local solutions with community members.

As a learning guy I know that for complex challenges like community listening and environmental equity there are no single right answers. There is only inquiry. What I write here is a record of that inquiry, as I experience and reflect upon it.

Jeff Merrell - Community Listening © 2026 by Jeff Merrell is licensed under CC BY-NC 4.0